Southern Dallas County Inland Port Transportation Management Association

TITLE VI NOTICE AND COMPLAINT PROCESS

Title VI Notice to the Public

  • Inland Port Transportation Management Association (IPTMA) complies with Title VI of the Civil Rights Act and provides services and operates programs without re without regard to race, color, and national origin in accordance with Title VI. Any person who believes she or he has been subjected to an unlawful discriminatory practice under Title VI may file a complaint with IPTMA.

  • Title VI protects members of the public from discrimination because of their race, color, or national origin in any program or activity carried out by IPTMA

  • To request additional information about IPTMA’s Title VI obligations, and the procedures to file a complaint, contact (469) 841-8658, or email laura@inlandport.org. For more information, visit, www.inlandport.org.

  • A complaint may also be filed with the Federal Transit Administration’s Office of Civil Rights, Attention: Title VI Programs Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue, SE, Washington, DC
    20590.

If information is needed in another language, large print, or braille, please contact (469) 841-8658.

Instructions to the Public on How to File a Title VI Complaint and Complaint Procedures

Inland Port Transportation Management Association will process and investigate complaints from individuals alleging discrimination in IPTMA’s programs or activities under Title VI of the Civil Rights Act of 1964. Race, color, or national origin complaints alleging discrimination in programs or activities may be filed pursuant to the following procedures.

HOW TO FILE A COMPLAINT

Any person who believes that he or she has been discrimination against on the basis of race, color, or national origin by IPTMA may file a Title VI complaint, directly or through an authorized representative, by completing and submitting IPTMA’s Title VI Complaint Form.  IPTMA will investigate complaints received no more than 180 days after the alleged incident. Complaint forms may be accessed by clicking one of the links below:

The complaint should be filed with: Inland Port Transportation Management Association c/o Dallas Area Rapid Transit

ATTENTION: TITLE VI COMPLAINTS
Office of Diversity
P.O. Box 660163
Dallas, TX 75266-7217

COMPLAINT ACCEPTANCE

Once the complaint is received, IPTMA will review it to determine whether it has jurisdiction. The complainant will receive an acknowledgement letter within ten (10) days of our receipt of the complaint informing him/her whether the complaint will be investigated by our office.

 INVESTIGATIONS

IPTMA will promptly investigate all complaints of alleged discrimination on the basis of race, color or national origin in its services and programs. IPTMA will process and investigate alleged complaints within 60 days of receiving a complete complaint.   IPTMA may contact the Complainant if more information is needed to resolve the complaint.  The Complainant will have ten (10) business days from the date of contact to send requested information to IPTMA.  IPTMA may choose to close the complaint if the requested information is not received within ten (10) business days.   A complaint can also be administratively closed if the Complainant no longer wishes to pursue the complaint, or if the complainant fails to cooperate in the investigation of the complaint.

LETTERS OF FINDINGS

After the investigation is completed, IPTMA will make a final decision and issue one of the following letters to the Complainant based on the investigation findings:

a. A letter of finding summarizing the allegations and indicating IPTMA did not find a violation of Title VI regula This letter closes the case.

b. A letter of finding summarizing the allegations and indicating IPTMA’s services or programs is in violation of Title VI. The letter will also contain a brief description of remedies IPTMA will undertake to achieve compliance.

RIGHT TO APPEAL

A Complainant may appeal a final decision resulting from a Title VI investigation by submitting a written appeal to IPTMA no later than ten (10) business days after receipt of the final decision letter.  The appeal must be submitted to the Chief Executive Officer of IPTMA at Inland Port Transportation Management Association,     c/o DART, at the following address: Office of Diversity, P.O. Box 660163, Dallas, TX 75266.


FEDERAL TRANSIT ADMINISTRATION

A person may also file a complaint directly with the Federal Transit Administration’s Office of Civil Rights at:

Federal Transit Administration (FTA) Office of Civil Rights
East Building
1200 New Jersey Ave, SE, Washington, DC 20590

If information is needed in another language, contact (469) 841-8658.